Privacy Policy

Last Updated: November 2018

Channeltivity is committed to protecting your privacy. As such, Channeltivity adheres to Privacy Shield principles established by Privacy Shield and the International Trade Administration of the US Department of Commerce. This Statement of Privacy applies to the Channeltivity website and software platforms, governs data collection and usage. By using the Channeltivity website or Channeltivity software, you consent to the data practices described in this statement.


Channeltivity is a data processor of information shared between our clients (manufacturers and vendors) and their reseller channel partners. The types of personal data stored on our platform are those between a vendor, a reseller partner, and a customer. As such, the data stored and processed in Channeltivity is simple contact information consisting of an individual’s name, company name, position at company, email, and phone number. All data stored in Channeltivity by our customer is their data and is used for the purpose of conducting business with contracted reseller partners.

When you sign up to demo or purchase Channeclitivty products, Channeltivity collects personally identifiable information, such as your e-mail address, name, home and/or work address and/or telephone number. Channeltivity also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Channeltivity. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Channeltivity for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Channeltivity website.

In the event that you contact us for customer support through the website, we may also request that you provide additional user information relevant to the support requested by you. Users are under no obligation to provide such information. However, we cannot guarantee that we can provide customer support in the event that relevant information related to the use of our products or services is withheld. We may retain communications relating to customer support, and/or information drawn from such communications, for statistical and/or reference purposes.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Channeltivity public message boards or forums, this information may be collected and used by others. Note: Channeltivity does not read your private online communications with others.

Channeltivity encourages you to review the privacy statements of websites you choose to link to from Channeltivity so that you can understand how those websites collect, use, and share your information. Channeltivity is not responsible for the privacy statements or other content on websites outside of the Channeltivity and Channeltivity family of websites or the use of your information by such outside websites.


Channeltivity collects and uses your personal information to operate the Channeltivity website and deliver the services you have requested. Channeltivity may also use your personally identifiable information to inform you of other products or services available from Channeltivity and its affiliates. Channeltivity may also contact you via surveys to conduct research about your opinion of current services or of potential new services.

Channeltivity does not sell, rent or lease its customer lists to third parties. Channeltivity may disclosure your information to companies and individuals who perform business functions on our behalf.  Such functions include hosting the website, analyzing data, and providing other support services.  Channeltivity may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Channeltivity may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. Such third parties are prohibited from using your personal information except to provide these services to Channeltivity, and they are required to maintain the confidentiality of your information.

Channeltivity does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Channeltivity keeps track of the websites and pages you visit within Channeltivity, in order to determine what Channeltivity services are the most popular. This data is used to deliver customized content and advertising within Channeltivity to customers whose behavior indicates that they are interested in a particular subject area.

Channeltivity websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Channeltivity or the site; (b) protect and defend the rights or property of Channeltivity (including enforcing this agreement); and, (c) act under exigent circumstances to protect the personal safety of users of Channeltivity, or the public.


The Channeltivity website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Channeltivity pages, or register with Channeltivity site or services, a cookie helps Channeltivity to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Channeltivity website, the information you previously provided can be retrieved, so you can easily use the Channeltivity features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Channeltivity services or websites you visit.

In addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behavior. These companies may use information about user behavior in order to provide customized advertisements across various services and products. In the course of providing these services, products or placing advertisements, these third party companies may place or recognize a unique cookie on your computer, and may record information to these cookies based upon your activities on any of our Sites and/or Services and on third party websites. Each of these companies uses this cookie information according to their own privacy and security policies. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out of the DoubleClick cookie by visiting the Google advertising opt-out page or you may opt out of Google Analytics by visiting the Google Analytics opt-out page.

Retention of Information

We retain your information so long as we have an ongoing legitimate business or legal need to do so. Additionally, you have the ability to unsubscribe from, or opt-out of, our subscriber list for our automated emails at any time, and to disable cookies and other tracking functions through your computer or browser.


If you provide Channeltivity with personal information, you have the following rights with respect to that information:

  • To review the personal information that you have supplied to us;
  • To request that we correct any errors, outdated information, or omissions in information that you have supplied to us;
  • To request that your information not be used to contact you;
  • To request that your information be removed from any solicitation list that we use;
  • To request that your information be deleted from our records; and
  • To opt out of being solicited by this website or third parties.

If you request that your personal information be deleted from our records or be modified in any way, there may be a brief delay in our processing that request, while we verify that the request is valid and originates from you as opposed to an unauthorized third party. If you request that your information be deleted, we reserve the right to terminate and/or limit your access to the Channeltivity website.

To exercise any of these rights, please contact us at


No method of safeguarding information is 100% secure. Channeltivity uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. Channeltivity secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.


Individuals located in the European Economic Area have certain rights under the General Data Protection Regulation (the “GDPR”) with respect to information Channeltivity collects that, alone or in combination with other information Channeltivity collects, can be used to identify you (such information being “personal data”).

Rights with Respect to Personal Data

If you are located in the European Economic Area, your rights with respect to personal data consist of:

  • The right to be informed regarding the processing of your personal data;
  • The right to access to your personal data;
  • The right to have errors corrected;
  • The right to have personal data erased or processing restricted;
  • The right to data portability;
  • The right to object to processing of your personal data;
  • The right to lodge a complaint with a supervising authority;
  • The right not to be subject to a decision based solely on automated processing; and
  • When processing of personal data is based on consent, the right to withdraw your consent.

Responses to your requests to us regarding your personal data will be provided free of charge (including copies of materials), except that we may charge a reasonable fee for any repetitive requests, manifestly unfounded or excessive requests, or further copies.  Similarly, we may refuse to act upon requests that are manifestly unfounded or excessive.

Lawful Basis for Processing Personal Data

Channeltivity processes personal data, whether directly or through third-party processors, as needed for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.


Channeltivity complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.  Channeltivity has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit A list of EU-U.S. Privacy Shield Framework participants can be found here:

Potential Liability for Onward Transfers to Third Parties

Channeltivity recognizes that it has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on Channeltivity’s behalf.  Channeltivity could potentially be held liable if the third-party agent processes such personal information in a manner inconsistent with the Privacy Shield Principles.


Channeltivity welcomes your comments and questions regarding this Statement of Privacy.  If you have questions or comments regarding this Statement, please contact Channeltivity at:

Channeltivity, LLC
Attn: Chief Executive Officer
1920 Abbott St. Suite 303
Charlotte, NC 28203

T: 877-226-2564
F: 646-807-4525


Dispute Resolution

If you believe that Channeltivity has not adhered to this Statement, please contact Channeltivity at  Channeltivity will use commercially reasonable efforts to promptly determine and remedy the problem.

Channeltivity commits to cooperate with the panel established by the EU data protection authorities (DPAs) and comply with the advice given by the panel with regard to data transferred from the EU.

Under certain conditions, as more fully described on the Privacy Shield website (, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Enforcement Authority

Channeltivity is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission with respect to Channeltivity’s compliance with the EU-U.S. Privacy Shield.


Channelivity may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.


Channeltivity will occasionally update this Statement of Privacy to reflect company and customer feedback. Channeltivity encourages you to periodically review this Statement to be informed of how Channeltivity is protecting your information. When such a change is made, we will update the “Last Updated” date above.