Security & Compliance

Security & Compliance

Our data security, privacy, and compliance practices are at the forefront of the industry.

Maintaining best practices around data security, privacy, and compliance is deeply ingrained in Channeltivity’s culture.

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Channeltivity’s culture is driven by doing things the right way and security is no exception. Our customers entrust us to safeguard their data and partner program, and we take this responsibility seriously, every day. To meet this obligation to both our customers and ourselves, we maintain a mature security practice to ensure we meet or exceed expectations and continuously earn the trust our customers put in us.

Third party audits and security testing

Channeltivity’s customers include some of the world’s biggest brands and many security companies, so having regular independent review of our security controls demonstrates our commitment to safeguarding our customers’ data.

Channeltivity currently holds a SOC 2, Type I attestation for its core Channeltivity Platform offering. Our Type I audit report is just the beginning of Channeltivity’s journey with SOC 2. The first annual Type II audit is scheduled for January 2023 and will cover our ongoing information security and policy compliance.

In addition, Channeltivity has an ongoing contract with a third-party security firm that performs regular tests on our application, network and infrastructure and works closely with our internal security team to resolve any vulnerabilities.

GDPR, CCPA and other privacy regulations

As a company with a global customer base, Channeltivity complies with major data protection and privacy regulations such GDPR and CCPA. Furthermore, the application implements best practices to help our customers with their own compliance efforts.

Questions

Protecting our customers and their data is our top priority and we welcome your questions to ensure we meet your requirements. Please submit any queries by contacting Channeltivity Support and we will gladly answer them.